Return Policy
RETURN POLICY
1. Right of Termination You have the right to terminate this contract within 14 days without giving reasons. The cancellation period expires 14 days after receiving the product.
2. Return Procedure To exercise the right of termination, you must inform us by a clear statement (letter, fax or e-mail). Our address is: [Store Address].
3. Effects of Termination We will refund all payments received, including standard delivery charges, within 14 days of notification. The refund will be made via the same payment method used for the original purchase, with no additional fees.
4. Return of Products Products must be returned without undue delay and within 14 days of notification. The customer bears the direct costs of the return. You are responsible for diminishing the value of the goods if they have been handled more than necessary to check their functionality and features.
5. Exceptions Certain items cannot be returned, such as sealed products that are not suitable for return for health protection or hygiene reasons if they have been unsealed after delivery.
How to buy
How to buy
1. Browse and Select Explore our product categories and select what you want to purchase.
2. Add to Cart Add the desired products to the shopping cart.
3. Check Cart Go to the basket to check and adjust your order.
4. Complete the Details Enter your delivery details and select your preferred payment method.
5. Confirm the Order Review your order and confirm your purchase.
6. Confirmation and Delivery You will receive a confirmation by e-mail, and the products will be delivered according to the terms specified on the website.
Minimum order The minimum order value is 99 lei.
For full details and additional terms, please see the section on Terms and conditions.
